State of South Carolina MSP Program Information for Vendors

Vendor Manager (VM)/Managed Service Provider (MSP) Program Information for State of South Carolina Vendors

The South Carolina Office of State Procurement has entered into a new contract with Knowledge Services resulting from STC Vendor Manager RFP 5400025468. Knowledge Services will act as the Vendor Manager (VM)/Managed Service Provider (MSP) and manage the State of South Carolina’s IT Staff Augmentation, IT Small Applications, Statement of Work (SOW), and IT Professional Services (ITPS) services to ensure consistent and streamlined but flexible processes, onboarding compliance, improved resource quality, and business intelligence.

Under this contract, the Knowledge Services MSP program is referred to as "SCMSP." It will deliver solutions to help manage sourcing, tracking, reporting, and invoicing of IT Staff Augmentation, IT Small Applications, Statement of Work (SOW), and IT Professional Services (ITPS information coming soon) services.

As part of its MSP solution, Knowledge Services utilizes the dotStaff™ system to optimize and manage the contingent labor process. Through this platform, open competition assures vendor equality and fair access to business opportunities.

Program Documents

dotStaff™ Product Guides & Training

Onboarding Forms + Instructions

Program Benefits

• Local, experienced Program Team providing single point of contact 

• Greater quantity of opportunities with clear requirements outlined

• Ability to maintain and cultivate new relationships with managers and agencies

• Cash flow visibility provides access to payment statuses

• Business intelligence & reporting

• Web-based requisition workflow for candidate submission, time entry, time approval & invoicing

Standardized Workflow

The Knowledge Services Program Team is responsible for managing the entire temporary staffing process. Below is an overview of the full-service requisition workflow: